User Guide Update Redeemed Product (Watch) Serial Number – Demo

User Guide (Step by Step)

Step #1) Enter your Gold Office

Step #2) Select option “More…” from “Redemption Menu”

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Step #3) If your product (watch) was redeemed after January 1, 2009 then following page will appear with link “Update Redeemed Product Serial Number”. Click this link.

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Step#4) Update the Redeemed Product Serial Number

4a) Select redeemed product from the list

4b) Enter your existing watch serial number. (e.g. GMI123123)

4c) Press “Update Product S/N”. A message will appear “Are you sure to update the Product Serial Number?” Press “OK” Button (if sure).


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Step#5) System will automatically validate the policy rules and on success you will get the message “Product Serial Number has been successfully updated”.
Press “OK” button..

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Update Redeemed Product (Watch) Serial Number